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Ubuntu Support

Ubuntu Desktop Support

Ubuntu is a Linux distribution for desktops, laptops, and servers. Ubuntu aims to provide an up-to-date yet stable operating system for the average user, and features a strong focus on usability, regular releases, and ease of installation.

Our Expert Tech Support, Consulting and Administration services are:

NEVER OUTSOURCED.... Our is experienced, friendly, Level 3 support team and is all NCR Based.
FLEXIBLE.... Tech Support and System Administration by Phone, Email, Remote Login, or On-site.

WareCon's expert team of engineers provide advanced Tech Support and System Administraton for Ubuntu, plus a wide range of Linux and Open Source software applications, distributions, and systems.

Ubuntu

Our Offering

WareCon is best when it comes to making Ubuntu work at scale, suitable for the Enterprise sector including Telecommunications, Real Estate, Finance, Media, Development and Research, and for Govenment and Education.
We are able to provide you with high end performance with real cost savings.

  • 24 x 7 Monitoring of your Ubuntu Systems.
  • Installation and Configuration.
  • Software and Hardware Fault Diagnosis.
  • Ubuntu Virtualization based on Xen or KVM.
  • Integration of Ubuntu Linux into your Active Directory.

Day or night, you can trust in our promises of:

  • 24/7/365 IT Tech Support – Around the clock support.
  • 60 Minute Response Time – We respond within the hour, no matter what.
  • Expert Support – From the very first call, our expert support staff is ready to help.

Our Process

Interview

Discuss, identify and document the problem.

Estimate

We provide an estimate of the hours/services involved.

Approval

You then decide exactly what work is to be done.

Payment

Once you have paid, work can begin immediately.

Work

WareCon's engineers can access your system directly through SSH/VNC, explore the problem, and fix it directly. WareCon can also talk you through the exploration and fixes, so you can do it yourself.

Documentation

Work is documented for your future reference.

Follow-Up

A manager will contact you to see how things went!

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