Windows Support
Windows Desktop Support
Microsoft and computing both are synonymous to each other. You might be using Windows, Office, Internet Explorer, Outlook.com, and other software/services offered by Microsoft on your PC/tablet. Microsoft brings feature-rich products and services to comply with users’ demand in a friendly manner. However, technology products can leave you astray at times. There can be issues with their setup and installation, configuration, connectivity, security and performance. Sometimes you are able to resolve those on your own, sometimes not.
Now, don’t get puzzled, even if Microsoft software problems are not letting you proceed smoothly as experts from WareCon are standing beside you. We hold expertise to overcome any issues pertaining to software compatibly, conflicts, installation and activation, and can configure settings pertaining to individual Microsoft products or services accurately to let you work, enjoy and communicate in a hassle-free manner using the device of your choice.
Our Expert Tech Support, Consulting and Administration services are:
NEVER OUTSOURCED.... Our is experienced, friendly, Level 3 support team and is all NCR Based.
FLEXIBLE.... Tech Support and System Administration by Phone, Email, Remote Login, or On-site.
Our Offering
Experienced technicians of WareCon can help you with Microsoft Software across all Windows and non-Windows-based PCs/Tablets. We cover all popular software and services like Windows Operating System, Microsoft Office, Internet Explorer, Microsoft Office for Mac, Outlook, Outlook.com, Microsoft Office Mobile, etc.
We are able to provide you with high end performance with real cost savings.
- Setup, installing, upgrading and activating Windows.
- Installing service packs and device drivers.
- Backing up and restoring Windows.
- Repairing and recovering corrupted or lost files and folders.
- Optimizing your machine's performance by fine tuning the settings.
- Diagnosing and fixing Windows security problems.
- Setting up internet and network connections.
- Troubleshooting and fixing error messages in Windows.
- Scanning and removing viruses, malware or spyware.
- Installing antivirus and configuring Windows firewall.
- Any other tech support for Windows.
Day or night, you can trust in our promises of:
- 24/7/365 IT Tech Support – Around the clock support.
- 60 Minute Response Time – We respond within the hour, no matter what.
- Expert Support – From the very first call, our expert support staff is ready to help.
Our Process
Interview
Discuss, identify and document the problem.
Estimate
We provide an estimate of the hours/services involved.
Approval
You then decide exactly what work is to be done.
Payment
Once you have paid, work can begin immediately.
Work
WareCon's engineers can access your system directly through RDP, explore the problem, and fix it directly. WareCon can also talk you through the exploration and fixes, so you can do it yourself.
Documentation
Work is documented for your future reference.
Follow-Up
A manager will contact you to see how things went!